About – Equinoxlimo.se

Our work

Chauffeur service – a craft

A good journey begins long before the car moves. It begins with someone having read the booking properly, checked the flight's arrival time, chosen the right route and arrived in good time.

Equinoxlimo.se is run by chauffeurs. We drive ourselves, we own the cars we drive and we answer the phone ourselves when you call. That lets us promise what matters most in our business: that the car is there when you step outside.

Our clients are travellers to and from Stockholm's airports, companies that need reliable transport for executives and guests, and private individuals who want to make a big day that little bit more special.

We believe in fixed prices, clear terms and discreet service. No meters, no surprises.

How we work

Before, during and after the journey

Step 1
Before the journey
Every booking is read by a dispatcher. We check addresses, flight times and special requests, and confirm chauffeur and car the evening before.
Step 2
During the journey
The chauffeur is in place at least ten minutes ahead of time, helps with luggage and chooses the route according to current traffic.
Step 3
After the journey
Your receipt is sent automatically. We take care of anything left behind and contact you the same day.

Safety & quality

You should be able to rely on us – every time

How we work with safety, licences and quality.

01
Licence and insurance
We hold a taxi operator licence issued by the Swedish Transport Agency (Transportstyrelsen), and all vehicles are registered for taxi service, inspected, and covered by motor and liability insurance.
02
Our chauffeurs
All chauffeurs hold a Swedish taxi driver's licence, which among other things requires an approved medical examination and a background check. On top of that, we set our own standards for experience, languages and manner. Our chauffeurs wear a dark suit, speak Swedish and English and know the area well.
03
The vehicles
The cars are washed and checked before every assignment and serviced at the manufacturer's intervals. We fit high-quality winter tyres during the winter season.
04
Discretion
What is said in the car stays in the car. Our chauffeurs are bound by a duty of confidentiality, and we sign non-disclosure agreements when the client wishes.
05
Children in the car
Child seats and booster cushions are included free of charge. State the children's age and weight in your booking and we will fit the right seat before pick-up.
06
Feedback
Was something not as you expected? Get in touch and we will put it right. Read more under Complaints & feedback.